Managed IT

All PC Repairs provides a reliable and cost effective way of maintaining your IT equipment on a monthly basis under a pro-active maintenance agreement.
All the advantages of an expert IT team without the long-term investment of expensive hardware, training, and software

Today, the modern business faces a variety of challenges. Remaining competitive means relying on IT technology in part or whole, a necessity in the digital economy. But, like all things, IT requires capital investment, ranging from hardware, network infrastructure, and staff. These resources, though, aren’t accessible to every business, and when you desperately need strong tech to prop up a company, what do you do?

Fortunately, the solution is utilising the services of an MSP (managed service provider). MSPs operate as specialized third parties which possess all the IT resources a small/medium sized business lacks. This is everything from simple backup services to full-fledged security monitoring, all contained in an affordable budget.

In other words, an MSP grants all the advantages of an expert IT team without the long-term investment of expensive hardware, training, and software.

Managed IT services can be customized to fit the specific requirements of different businesses and industries, offering a comprehensive and outsourced approach to IT management and support.

24/7 Monitoring and Support

Continuous monitoring of IT systems, networks, and applications to identify and address potential issues, often with round-the-clock support.

Remote Help Desk Support

Providing remote assistance and troubleshooting for end-users' technical issues and inquiries.

Network Management

Configuration, maintenance, and optimization of network infrastructure to ensure reliable and secure connectivity.

Security Services

Implementing security measures such as firewalls, antivirus, anti-malware, intrusion detection, and vulnerability assessments to protect against cyber threats.

Data Backup and Recovery

Regular data backups, offsite storage, and disaster recovery planning to ensure data is protected and can be restored in case of data loss or system failures.

Patch Management and Software Updates

Ensuring that operating systems, applications, and software are kept up-to-date with the latest security patches and updates.

Cloud Services

Assistance with cloud migration, management, and optimization, including managing cloud resources and applications.

IT Consulting

Offering strategic advice on technology planning, procurement, and implementation to align IT with business goals.

Vendor Management

Managing relationships with technology vendors and service providers on behalf of the client.

Endpoint Management

Monitoring and managing end-user devices (computers, mobile devices, etc.) to ensure security and optimal performance.

Infrastructure Management

Management of physical and virtual servers, storage, and data centres to ensure smooth operation.

Cybersecurity Services

Implementing advanced security measures such as multi-factor authentication, encryption, and security awareness training for employees.

Compliance and Regulatory Assistance

Ensuring that IT systems and practices adhere to industry-specific regulations and compliance requirements.

Performance Optimization

Regularly assessing and optimizing IT systems to ensure optimal performance and efficiency.

Mobile Device Management (MDM)

Managing and securing mobile devices used by employees to access company resources.

Unified Communications

Implementing and managing communication tools such as VoIP, video conferencing, and instant messaging.

IT Budgeting and Planning

Assisting with IT budget creation, forecasting, and long-term technology planning.

Custom Solutions

Developing tailored IT solutions based on the unique needs and objectives of the client.

Asset Management

Tracking and managing hardware and software assets, licenses, and warranties.

Business Continuity Planning

Developing strategies and plans to ensure that critical IT systems can be maintained during and after disruptive events.

MG Homes has been using the services of Glen Williams since 2007, and with the constant changes that have been needed, not only to our business, but to the IT world in general, over this time, Glen and his team have been extremely proactive in keeping us up to date with all the necessary requirements to ensure that our business continues to move forward and is protected. With both office and site-based staff and the various challenges that come with remote work, Glen has provided great support and any issues have been dealt with quickly and professionally.
I would gladly recommend Glen Williams and his team to provide IT support to any business.
Glen Angus​
General Manager MG Homes​
Glen has provided IT services to our business since 2005. He is very attentive to our needs and goes out of his way to ensure that the IT system is running efficiently and effectively. There is also a high level of trust that exists, which is paramount given he has access to all of our data, some of which is highly confidential. ​I would gladly recommend Glen Williams and his team to provide IT support to any business.
Dean Cheffers​
General Manager Alder Constructions​
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